Serving Hawaii For 26 Years!

Testimonials

Aaron N.
Aaron N.
1708829593
Informational, detailed and quick diagnosis of what was wrong. Repairs and part swaps on my PC were done in a timely manner. On the house cleaning and thermal paste. Will be going back to HPC whenever I need a new upgrade or troubleshooting.
O. B.
O. B.
1708743051
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼
Nic G.
Nic G.
1707596873
The owner was extremely helpful, knowledgeable and gave great customer service you rarely find nowadays. I'll be definitely returning to have a customized...
Melody H.
Melody H.
1706396091
5 stars for H Power! And Hip! Great communication, quick turn around. I wouldn't go anywhere else.
E C
E C
1706395592
Only clean room on the Island! Didn’t have a chance to see if it works yet.
Rae W.
Rae W.
1705631994
Thank you for diagnosing my computer , very professional
Kaoru F.
Kaoru F.
1704485493
This Is B.
This Is B.
1702673781
They explain if you're confused about anything. They put quality service in front of everything else. She was kind enough to help me get to my car when they were done fixing/upgrading my pc.
Hector S.
Hector S.
1701175731
Took my laptop in, making sure he knew I wasn't tech savvy. He explained to me what my problem was and how to fix it. I bet there are lots of computer...
Arctirex8841
Arctirex8841
1699515545
Chandler D.
Chandler D.
1694632727
I have brought my computer here twice and have been very pleased. Hip is very knowledgeable and very honest with his recommendations to his customers. He is never simply trying to get you to buy something and has spent lots of time simply talking with me to help me make a decision based on what’s best for me. I would highly recommend this shop for any computer repair or data recovery. Plus, he has two adorable French Bulldogs that will run out and greet you when you come in!
Nolan W.
Nolan W.
1694474019
Hip is an incredibly laid-back and approachable dude who helped me upgrade my GPU with a high-end model at an affordable price. The business establishment is tidy and well-organized, ensuring a top-notch service experience. In my opinion, this is without a doubt the best PC repair shop on the island. If you're considering getting into PC gaming, I 100% recommend visiting this place and placing an order for a custom-built PC.
Anthony M.
Anthony M.
1694310567
Great service, great communication and got it all done in a timely manner!
Dan K.
Dan K.
1694107916
I was looking for a place to have my computer built and I am so glad that I went to H Power. Excellent service and they are very knowledgeable. They gave me very good advice on my build and sold me only products that they believe in. My computer is just what I wanted and couldn't be happier. Thanks H Power!
Brenda F.
Brenda F.
1693955800
This place has the technical expertise and excellent customer service to make everyone a satisfied customer.
Juliet D.
Juliet D.
1693354396
H Power Computing saved my data and my laptop. I'm grateful!
Anthony H.
Anthony H.
1693274984
Anthony H.
Anthony H.
1693249687
Took in an old computer for advice on what to do. Staff were friendly and answered all my questions. They provided quick and honest service!
RJ K.
RJ K.
1691880158
Fantastic service, as always! 🤙🏼😀🤙🏼
Maureen G.
Maureen G.
1691795739
Owner was pleasant and friendly. Job was completed in a timely manner. I was completely satisfied with the results
Susan M.
Susan M.
1691434583
When my iMac died today, I called these guys, and I'm so glad I did. The owner was welcoming and quickly diagnosed the problem at no charge. His friendly...
Jack C.
Jack C.
1690674921
Super helpful! Unfortunately his price for my used laptops wasn’t what I was looking for, but my kids had the time of their lives playing with his dogs when we stopped by. Idk if he’s good at computer repair (I mean I assume he is 🤣) all I can say is the customer service and in store experience was a 100000/10. I might just have to come back so my kids can play with the pups lol
Kaveex _
Kaveex _
1689875082
Couldnt find the issue with my PC and I brought it in to get it looked at. I paid an expedited fee, but in less than 2 days it was ready and working. Highly recommend H Power
elizabeth R.
elizabeth R.
1687391310
Great customer service!
Kutmaster S.
Kutmaster S.
1686488739
Great costumer service and amazing work on fixing whatever problem you have with your Mac or Windows computer. They are great on communication and letting...
Melanie T.
Melanie T.
1686184938
Very thorough in explaining my options. Felt I received high quality service.
AmbuBadger
AmbuBadger
1685998010
The tech not only gave me a fair price and concise breakdown of what would be covered, he also explained how to prevent future issues. He also explained when could be fixed and when I'd have to buy a new laptop. Also, the two dogs were friendly, my toddler loved playing with them! When it was time to pick up the laptop, I came a scant 5 minutes before closing, and there was still a tech on site who took the time to go over everything without any feeling of being rushed. The dogs weren't there this time, but the tech was super nice and gave my daughter a bottle of water (it was a hot day).
Romi H.
Romi H.
1685868519
Hip is very tech savvy and has always assisted me with repair issues with my laptop. He's been our computer tech for many years and will continue to go to him.
James A.
James A.
1685143286
H Power Computing did exactly what I needed to get my computer running fast and smooth again. Both Cheyne and Hip took the time to explain the process and answer all my questions. And they accomplished the needed work very quickly. Thank you for providing such a needed service in a timely manner. Totally satisfied.👍👍J. Anderson
Dwight
Dwight
1684955929
Incredibly friendly and informative of any issues that caused my PC to act the way it did. Gave tips and preventions of future problems that could occur. They also communicated very well with me while I was on my trip, keeping me updated on problems and fixes that happened while I was away!Would highly recommend!They also have two incredibly loving frenchies
EARL R.
EARL R.
1684196754
Hip & his team are the best. They diagnose the problem or what you need/want and make it happen. I’ve taken me & my family’s computing and electronics needs to H Power Computing for over 15 years and I will continue to go there because of the excellent service.
Preston B.
Preston B.
1683718498
I am a general manager of an apartment association and our computer crashed...it would not let me log in. I brought it into Hop at H Power computing and he...
Donna O.
Donna O.
1683589246
Nathan H.
Nathan H.
1682518210
After several years, I recently updated my PC (again) with Hip at H Power. The experience was like last time. This is a no-nonsense shop great for anyone...
Maile A.
Maile A.
1681878983
Super helpful and did a great job explaining what happened and what they did to someone who wasn't super tech-savvy.
Dunbar H.
Dunbar H.
1680437863
I did not use them to repair my computer, ultimately replacing it with a new one, however I would still recommend this business due to their honesty and...
Makana A.
Makana A.
1679957205
Keith L.
Keith L.
1679859552
Fast and efficient, my computer flies now, Hip explained everything thoroughly, cost was fair. fully recommended. Thank you
Great people, honest, fair, and quality services!
Chase B.
Chase B.
1677371799
Anna S.
Anna S.
1676709673
I cannot say enough good things about these folks. They have the right philosophy when it comes to building computers - making rigs that LAST. They'll custom design the right computer for you, whether it's business, gaming, art, or a combination. Because they only use quality parts - ones that the average consumer or sales website probably won't have access to - it's built to last. And their customer service follows you even if you move off island. Absolutely thrilled to have found these guys, definitely recommend. You may need to increase your budget for the quality, but if you can, it's worth it!
Kim B.
Kim B.
1676390475
What a great and friendly service! First off, I have to apologize because I'm terrible with names but the guy that was helping me was extremely kind and...
Oscar A.
Oscar A.
1675810674
easily one of the besr computer shops in town. i came in without a walk in or anything and left with a quick diagnosis on whats been going on with my...
Davelynn D.
Davelynn D.
1675540311
The best experience!!! I highly recommend Hip and the gang! We only take our Macs to HPC Professional, know there stuff, great price and you'll be greeted...
Deborah K.
Deborah K.
1674616833
I stopped by H Power Computing to find out if my external drives were still operating. I was bad and the other 2 were still operating.Hip explained the difference between the drives and the pros and cons of each. I really enjoyed talking to Hip as he explained the services offered and the steps.Call or stop by H Power Computing if you have any data recovery needs. They also sell data storage units so be sure to inquire if you’re in the market for one. These units can store movies and much more from the quick chat I had about one.
Deborah K.
Deborah K.
1674588144
I stopped by H Power Computing to find out if my external drives were still operating. I was bad and the other 2 were still operating.Hip explained the...
Noa H.
Noa H.
1674182874
Russelene was absolutely awesome. She took the time to really figure out what was wrong with our screens and was able to fix them quickly. We can’t thank H Power enough for their help
Dylan N.
Dylan N.
1669763553
I came in with a desktop, and they immediately helped and diagnosed my issue. Their advice was very helpful & professional!
Robert S.
Robert S.
1669253304
Christopher B.
Christopher B.
1669238799
Couldn’t ask for a better computer repair experience Hip and his team are the best
Paradise M.
Paradise M.
1668222322
Quick and best service, for all your laptop needs!!! I would recommend anyone with laptop troubles, to go to H Power Computing!!!
Warren C.
Warren C.
1668101605
As a returning customer, two Macbook Pro laptop upgrades to solid state, 2T resulted in excellence performance across the board. Hip/owner and his fabulous...
Kevin S.
Kevin S.
1667527402
Awesome service and great communication with staff. Always kept me updated throughout the process. I highly recommend their service to anyone and everyone!!!
Shirley B.
Shirley B.
1667169248
Excellent service! I remember getting my first laptop from Hip (running solo) in downtown Honolulu. He customized it specifically to my needs. It lasted 10+ years until I went to get another laptop at his other location. Each time I went to see him it was always at a new location. Happy to see his business is growing better and better every time. There's a reason why I hardly go in to see them. They build & customize your computer to your expectations. Your computer will truly last longer than an average one. There's no other place I would go to get my next personal computer/laptop.
Carl L.
Carl L.
1666390696
Absolutely cared about here. Detailed and timely responses, and a finely-tuned systemic process from start to finish with clarity from the top down. Epic stuff at H Power.
Sandy C.
Sandy C.
1666049029
I have been using H Power for over 7 years. My computer recently would not boot, I took it in to Hip and we decided it was not worth repairing. That was...
Eris G.
Eris G.
1665537690
We appreciate the professionalism and very clear diagnosing of our situation. Our problem was resolved in a timely manner. We also loved the company of Lucy and Roxxy 🐾
Emmett D.
Emmett D.
1664938245
Very professional and took the time to explain the process and options
Wahine B.
Wahine B.
1664480959
Professional and helpful especially with peoples how don’t understand a lot about computer. You can trust them.
Cheyenne K.
Cheyenne K.
1664107789
Hip was so helpful. I did not end up using his services because as he suspected, my old MacBook air was fried. He was very generous with his knowledge,...
Samuel P.
Samuel P.
1663790740
2nd use: PC wouldn’t “talk” to monitor. Diagnosed the problem and resolved underlying disk drive issues. Extremely courteous and informative. Go-to place for me.1st use: Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail. In other words, professional. I’ll use them again.
Matthew V.
Matthew V.
1662436582
Keith M.
Keith M.
1662003470
You must be patient and nothing is guaranteed but good service.
S N.
S N.
1658255427
Hip answered the phone within a couple of rings, and within an hour (including driving down to their shop) he had diagnosed the unique issue with my desktop...
Michael B.
Michael B.
1655947027
I thought my computer stopped working again and since I received such great service here I decided to bring it back to have it looked at. This time Shane...
Alexander B.
Alexander B.
1653500750
Went in because my monitor was not displaying any images. The was able to get an image on their monitor with my PC. This result told us that the PC was...
Chris E.
Chris E.
1647785137
This review is copied and pasted from my own Google Review.Generally, I'm tech-savvy and good at researching how to resolve an issue with computers....
Jared N.
Jared N.
1640611749
I called H Power to get a price quote on a repair for my iPad. To my surprise he didn't try to sell me something, instead he said it wouldn't be feasible to...
Hip & Briana over at HPowerComputing in Ward are well above the maximum 5 star rating I can give! Sorry took so long to write this, but basically I came in...
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