Serving Hawaii For 25 Years!

Testimonials

Dylan Najera
Dylan Najera
23:12 29 Nov 22
I came in with a desktop, and they immediately helped and diagnosed my issue. Their advice was very helpful & professional!
Robert Shelton
Robert Shelton
01:28 24 Nov 22
Christopher Ball
Christopher Ball
21:26 23 Nov 22
Couldn’t ask for a better computer repair experience Hip and his team are the best
Paradise M.
Paradise M.
03:05 12 Nov 22
Quick and best service, for all your laptop needs!!! I would recommend anyone with laptop troubles, to go to H Power Computing!!!
Warren C.
Warren C.
17:33 10 Nov 22
As a returning customer, two Macbook Pro laptop upgrades to solid state, 2T resulted in excellence performance across the board. Hip/owner and his fabulous...
Kevin Su'a
Kevin Su'a
02:03 04 Nov 22
Awesome service and great communication with staff. Always kept me updated throughout the process. I highly recommend their service to anyone and everyone!!!
Shirley Ballesteros
Shirley Ballesteros
22:34 30 Oct 22
Excellent service! I remember getting my first laptop from Hip (running solo) in downtown Honolulu. He customized it specifically to my needs. It lasted 10+ years until I went to get another laptop at his other location. Each time I went to see him it was always at a new location. Happy to see his business is growing better and better every time. There's a reason why I hardly go in to see them. They build & customize your computer to your expectations. Your computer will truly last longer than an average one. There's no other place I would go to get my next personal computer/laptop.
Carl Lepis
Carl Lepis
22:18 21 Oct 22
Absolutely cared about here. Detailed and timely responses, and a finely-tuned systemic process from start to finish with clarity from the top down. Epic stuff at H Power.
Sandy C.
Sandy C.
23:23 17 Oct 22
I have been using H Power for over 7 years. My computer recently would not boot, I took it in to Hip and we decided it was not worth repairing. That was...
Eris Guillen
Eris Guillen
01:21 12 Oct 22
We appreciate the professionalism and very clear diagnosing of our situation. Our problem was resolved in a timely manner. We also loved the company of Lucy and Roxxy 🐾
Emmett Dennis
Emmett Dennis
02:50 05 Oct 22
Very professional and took the time to explain the process and options
Wahine Brand
Wahine Brand
19:49 29 Sep 22
Professional and helpful especially with peoples how don’t understand a lot about computer. You can trust them.
Cheyenne K.
Cheyenne K.
12:09 25 Sep 22
Hip was so helpful. I did not end up using his services because as he suspected, my old MacBook air was fried. He was very generous with his knowledge,...
Samuel Pooley
Samuel Pooley
20:05 21 Sep 22
2nd use: PC wouldn’t “talk” to monitor. Diagnosed the problem and resolved underlying disk drive issues. Extremely courteous and informative. Go-to place for me.1st use: Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail. In other words, professional. I’ll use them again.
Matthew Villanueva
Matthew Villanueva
03:56 06 Sep 22
Keith Matsumoto
Keith Matsumoto
03:37 01 Sep 22
You must be patient and nothing is guaranteed but good service.
Denny McPhee
Denny McPhee
00:53 30 Aug 22
Took my music computer with 32,000 songs in for a new solid-state drive. Music saved and computer much faster now. Highly recommended.
guillermo martin99
guillermo martin99
23:04 17 Aug 22
The owner is super knowledgeable and diagnosed my pc for free! My pc would turn on and then off after a couple seconds and the fans wouldn’t work so we reached to the conclusion it must be the mobo. Super fast and super helpful! Also his frenchie is super cute!
A C
A C
09:56 08 Aug 22
Expert level knowledge, Highly Skilled, Top Quality product, and professional service. I purchased a custom built system for my son and Hip delivered a BEAST of a computer! I highly recommend everyone to H Power Computing for all your computer hardware needs!
Roger Horiuchi
Roger Horiuchi
01:44 26 Jul 22
S N.
S N.
18:30 19 Jul 22
Hip answered the phone within a couple of rings, and within an hour (including driving down to their shop) he had diagnosed the unique issue with my desktop...
Michael B.
Michael B.
01:17 23 Jun 22
I thought my computer stopped working again and since I received such great service here I decided to bring it back to have it looked at. This time Shane...
Joshua Crain
Joshua Crain
22:12 18 Jun 22
Very knowledgeable and helpful employees. I had a great experience here with both the owner and employees. Also their dog Lucy is adorable!
Charles Ching
Charles Ching
05:08 16 Jun 22
John Teixeira
John Teixeira
22:40 02 Jun 22
The owner was honest and fair. He didn't try to upsale me or fix things that weren't broke. I'm extremely happy with the turn around time and the new performance level my computer is now displaying. Took two devices and am completely satisfied with both. I would recommend them to everyone. Go check them out for all your computer repair and recovery needs.
A B
A B
00:45 26 May 22
Friendly and helpful stuff. Got my PC again!
Alexander B.
Alexander B.
17:45 25 May 22
Went in because my monitor was not displaying any images. The was able to get an image on their monitor with my PC. This result told us that the PC was...
Mike Sewell
Mike Sewell
22:44 20 May 22
Karl Fujii
Karl Fujii
00:08 27 Apr 22
Quick reliable work!
yusuke niita
yusuke niita
00:55 03 Apr 22
Good!
Mirage337
Mirage337
01:05 21 Mar 22
Brought desktop in and got a free diagnostic. Easy to contact via web, phone or text
Chris E.
Chris E.
14:05 20 Mar 22
This review is copied and pasted from my own Google Review.Generally, I'm tech-savvy and good at researching how to resolve an issue with computers....
Chris
Chris
23:17 18 Mar 22
Generally, I’m tech-savvy and good at researching how to resolve an issue with computers. However, my laptop had a BSOD after uninstalling a driver. After countless hours of researching and attempting to fix, I got super irritated and decided to have a place to help me. This location is perfect because I live almost walking distance so this was my first option.I’ve heard of this business before but never had a chance to go inside.While I had the right solution, there was a small nit-picky detail about my cpu that I didn’t actually know that could affect. Jordon helped me and was able to solve it. Communication is great because they update you by email/sms and I definitely will choose here again!Thank you
Jared N.
Jared N.
13:29 27 Dec 21
I called H Power to get a price quote on a repair for my iPad. To my surprise he didn't try to sell me something, instead he said it wouldn't be feasible to...
Ted Saeki
Ted Saeki
23:31 08 Dec 21
Elle Nakamura
Elle Nakamura
01:02 07 Dec 21
I love their customer-centered service, prompt and informative communication, and quick repairs.One thing I dislike is the “leasing” program offered by Acima, which I would give 1 out of 5 stars. Do not confuse with a loan or credit card though; this is a lease where Acima owns your product until you pay it off; like renting to own. They advertise that you can pay in 0% interest installments within 90 days. However, the contract automatically signs you into a 12-month payment plan. This after 90 days, you will have to pay a monthly lease renewal fee (approx $45) AND 50% of your remaining lease payments. You can call their customer service number to change to a 90-day payment plan, IF you can reach them.Acima is a scam. You’re better off paying for the total cost upfront.
Brad Fann
Brad Fann
23:16 06 Dec 21
Service was professional and was done in timely fashion I was given updates regularly and the issue I had was fixed. Highly recommend.
96748rp
96748rp
19:54 04 Dec 21
Chris Mebille
Chris Mebille
21:00 29 Nov 21
Ji Kim
Ji Kim
04:06 13 Nov 21
I couldn't ask for a better experience. Very professional. Very knowledgeable. Very responsive. Thank you H Power Computing!
Andrew Kim
Andrew Kim
22:30 31 Oct 21
They did more than I expected, they go above and beyond and my experience was great.
Dan Kitashiro
Dan Kitashiro
03:16 30 Oct 21
I was looking for a place to have my computer built and I am so glad that I went to H Power. Excellent service and they are very knowledgeable. They gave me very good advice on my build and sold me only products that they believe in. My computer is just what I wanted and couldn't be happier. Thanks H Power!
Paulson Kung
Paulson Kung
20:05 25 Oct 21
Big Thumbs up for H-Power Computing ..I had problems starting up my computer..Hip found several issues with my cooling system and warned me about my lack of hard drive space and i should back it up on my SSD..They did a rush order on a Saturday and they had it all ready by end of the day...I'll definitely go back again...Highly recommended
Hip & Briana over at HPowerComputing in Ward are well above the maximum 5 star rating I can give! Sorry took so long to write this, but basically I came in...
Daud L
Daud L
01:34 21 Oct 21
Extremely professional, knowledgeable, and friendly staff. I can't stress how much I respect this establishment and it's owner+workers. As someone who's pursuing a career in IT, I highly recommend visiting here for all your computer needs
Kent Tsukamoto
Kent Tsukamoto
01:15 10 Oct 21
David Ikeda
David Ikeda
20:54 17 Sep 21
I love taking my computer to H power computing. They are very knowledgeable and come through with what they say they will do. My computer is very important to my work and I trust them.
Charles Carsten
Charles Carsten
03:41 13 Sep 21
Hip taught me everything I know about bespoke goods manufacturing. His most loyal clients are a veritable "who's who" of the artisans, influencers and magnates who created the Hawaii I know and love.I wouldn't be surprised if Kanye West became a client... probably not too long after I moved to Los Angeles in mid-2007. I mean, come on... the house where my father grew up is Studio Malibu now. Clients include Ke$ha and James Cameron. Koa wood everywhere like it's not even endangered. Give me a break.
Enlisted
Enlisted
22:41 11 Sep 21
I came in and he assisted me right away (sorry didn’t catch the name) but he didn’t beat around the bush and knows his stuff really well. I had to get another computer system and he spent his own time going on bestbuy and other sites to assist me. I couldn’t be happier even though I didn’t get service done here. Really friendly guy too.
Need repair while on vacation? Choose H computing!
Tracie Hirata
Tracie Hirata
06:32 13 Aug 21
The owner was very professional and informative. He explained the process so I understood.
Lawrence Hirata
Lawrence Hirata
21:19 11 Aug 21
Owner and staff was very informative and professional.
Shellie Habel
Shellie Habel
20:30 10 Aug 21
Fantastic service from an extremely knowledgeable bunch of professionals. It’s evident that if they can’t exhume a dead drive back from the afterlife, nobody can. Their techniques and quality of service are top notch.
Cliff Kimura
Cliff Kimura
18:45 31 Jul 21
Helped me with the issues I had with my computer. Very knowledgeable. Kept me informed throughout the process.
Mason Mcanally
Mason Mcanally
23:02 19 Jul 21
Honest people
Sean Patrick MacDonald
Sean Patrick MacDonald
00:37 18 Jul 21
Really helped me out in a pinch....great service and highly recommend.
wes stockstill
wes stockstill
02:33 24 Jun 21
HPC exceeded my expectations with its straight forward and honest analysis, professionalism, and customer service. They will be my at the top of my list when seeking repair and/or customized IT solutions.
William S
William S
02:51 21 May 21
I never heard of these guys until I needed too. They were referred to me by (surprisingly) 2 other competitors. I already "knew" my phone was in bad shape.Jordan & his crew were thorough, professional, game-face always on & you feel the 'mana' when you walk in.I will be referring them to my business associates, friends & Ohana. Aloha 🤙
Sweet Vision
Sweet Vision
00:46 16 May 21
Hip and his team were extremely helpful, informative, and professional. They kept excellent communication and really made me feel like I was in good hands.
Emily Sumner
Emily Sumner
05:38 11 May 21
Can't recommend H power enough!! Hip and Jordon were extremely professional and reliable. My phone got water damaged and I almost lost all of my data, but they managed to get everything back for me. Super happy I went to them and very thankful for their service!
Cainna Browning
Cainna Browning
18:25 07 May 21
Jordan was super kind and helpful when I went in for a laptop that wouldn’t turn on. He very quickly determined it was just a bad charger, and there was nothing wrong with my computer at all! He suggested I be diligent about backing up my data so I wouldn’t end up back at the shop asking for data recovery services. He didn’t charge me, just gave very friendly service. If any technology of mine ever breaks I know where I will be taking it!P.S. They have adorable friendly dogs that hang out in the shop.
Lily Kamikihara
Lily Kamikihara
04:20 05 May 21
H Power Computing provided excellent service in repairing my laptop. Hip explained everything so I could understand the problem and the solution. No geek speak.
Joseph Reinhart
Joseph Reinhart
16:26 02 May 21
Very helpful shop that recovered my data when my computer short circuited.
O. B.
O. B.
22:04 20 Apr 21
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼
Mark Lokar
Mark Lokar
19:53 20 Apr 21
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly. Looking forward in continuing our business relationship for any future computer needs. Aloha!
Harrison Terstegge
Harrison Terstegge
05:24 11 Apr 21
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
Matthew Oyadomari
Matthew Oyadomari
01:13 28 Mar 21
Excellent company and experience!
Sean Mahoney
Sean Mahoney
22:34 02 Mar 21
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.
joyce tsuji
joyce tsuji
23:58 20 Feb 21
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!
KNS User
KNS User
23:41 09 Feb 21
Always a great and professional service!
Thad Wakasugi
Thad Wakasugi
21:33 28 Jan 21
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
Scott Tsuha
Scott Tsuha
22:14 23 Jan 21
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
Carter Churchfield
Carter Churchfield
22:52 07 Jan 21
Good, trustworthy service.
Bob Vance
Bob Vance
22:08 07 Jan 21
Keanu M
Keanu M
00:24 01 Jan 21
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
Judy Collins
Judy Collins
15:19 16 Dec 20
👍
Kevin Peebles
Kevin Peebles
21:49 27 Nov 20
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
Asher Nakai
Asher Nakai
05:07 22 Nov 20
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind and trustworthy staff. Thank you again H power Computers!!!
Paul Klink
Paul Klink
01:49 20 Nov 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
Charles Butler
Charles Butler
09:36 10 Nov 20
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
Bruce Mount
Bruce Mount
01:54 28 Oct 20
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long warranty period.
Amy Wake
Amy Wake
01:33 28 Oct 20
Jordan Rowley
Jordan Rowley
23:50 22 Oct 20
Julian Kwon
Julian Kwon
23:33 17 Oct 20
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
Kyleena L
Kyleena L
22:01 17 Oct 20
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long, stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!
Met Yana
Met Yana
00:24 03 Oct 20
Penny Atcheson
Penny Atcheson
01:08 26 Sep 20
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Power
Walter Johnson
Walter Johnson
06:25 19 Sep 20
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
Simms Samonte
Simms Samonte
07:38 15 Aug 20
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this company!!!!
Mary Ricardo-Dukelow
Mary Ricardo-Dukelow
17:06 10 Aug 20
Explained the problem with my computer and promptly fixed it. Great 👍 work.
Jarrett Taira
Jarrett Taira
03:59 23 Jul 20
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
5 Lords
5 Lords
21:42 15 Jul 20
These guys are the beeeest !
Woody Chung
Woody Chung
19:12 04 Jul 20
Thane Tanaka
Thane Tanaka
01:07 02 Jul 20
I have never been disappointed with HPC's work.
David Simmons
David Simmons
09:33 27 Jun 20
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
kyle aipoalani
kyle aipoalani
01:19 26 Jun 20
S. K. B.
S. K. B.
00:23 26 Jun 20
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.
Rocktopus
Rocktopus
20:51 23 Jun 20
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.
Todd Yokoyama
Todd Yokoyama
23:24 13 Jun 20
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know how to fix it or are too lazy to fix it like myself.
Avon Shek
Avon Shek
00:19 26 Jul 22
The staff is efficient and polite.
Dana Yap
Dana Yap
03:56 19 Jun 22
Jo-Ann Adams
Jo-Ann Adams
03:22 27 May 22
Sadid Al Amaz
Sadid Al Amaz
03:20 27 Sep 21
He is a good man. Didn’t charge me at all. Check my pc within a minute! And told me the psu is gone. I was thinking that too. But i needed to be sure. He also didn’t talk much. Very professional guy. Thank you.
Rammrune
Rammrune
00:27 09 May 21
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